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Open windmill Privacy Policy with clarity

windmill Privacy Policy explains how we collect, use, store and protect the details connected to your account, wallet activity and device access in Indonesia.

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CONTACT PATHS

Check Privacy Policy support routes

Privacy Policy questions can be raised through the account support path, where we can match your request with the relevant account record. Keep your registered phone details and payment reference ready when you ask about wallet data, a receipt or an access issue. We use the details you provide only to identify the request and respond to the specific policy matter. Where local law permits, you can ask us to clarify a record, correct an account detail or explain a retention point.

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Account access

For a Privacy Policy request connected with login or phone verification, start from the account support path. We use the registered account details to locate the right record, so you do not need to send a password or full wallet credentials in your message.

Wallet records

When your question concerns DANA, OVO, GoPay or QRIS activity, include the transaction reference and date rather than sharing a wallet password. We can use that reference to check the policy record and explain which data was used for payment status handling.

Policy requests

For a copy, correction or deletion request under the Privacy Policy, state the account phone number and the action you seek. We may ask for an account check before making a change, because policy requests must reach the correct account owner.

DATA PRACTICES

Explore windmill data handling details

We describe practical data handling so you can make an informed choice before opening an account.

Account collection

We collect details needed for the account path, including your contact details, phone verification result and sign-in activity. If you open a Privacy Policy request, we use those same account markers to confirm which record belongs to you before discussing or changing it.

Device signals

A mobile or desktop connection may provide device and browser signals linked to a sign-in, such as session data and security events. We use these signals to identify unusual access and protect your account, not to request your device password or private files.

Cookie choices

Cookies can remember session settings and help us understand whether the policy page opens correctly on your device. Your browser controls whether cookies are accepted. Turning some cookies off may affect account navigation, but it does not erase records already required for account security.

Account security

We use phone verification, sign-in checks and account activity records to reduce unauthorised access. Keep your verification code private and contact support through the account path if a login event or wallet status does not look familiar.

Retention periods

We retain account, payment reference and support records for the period needed to provide access, resolve disputes, protect the service and meet applicable legal duties. The Privacy Policy explains the reason for each retention category and what happens when that period ends.

Change requests

You can ask us to correct inaccurate account data, explain how a record is used or request deletion where local law permits. We review the request against the account details, explain any restriction and confirm the result through the contact route you used.

Browse Privacy Policy answers for windmill

The questions below address the Privacy Policy points most relevant before account access in Indonesia. Each answer stays focused on your data, your account controls and the steps available when you need clarification. Where local law permits, we will assess a request against the account record and explain the outcome.

The windmill Privacy Policy covers account details, phone verification, sign-in activity, device signals, cookies, payment references and support messages. It explains why we use each category, how we protect it, how long we retain it and how you can ask about access, correction or deletion.

Yes. Privacy Policy applies to the payment references and status details connected with DANA, OVO, GoPay and QRIS, as well as bank transfer and virtual account steps. We use those references to match account activity and resolve payment questions without asking for your wallet password.

We use your phone number and verification result to create and protect the account, support sign-in checks and respond to account requests. A verification code should remain private. If the account path stalls, contact support without including the code itself in your message.

Where local law permits, you can ask for a copy of the personal data linked to your account. Use the account support path, identify the registered phone number and describe the request. We may verify account ownership before sending records or explaining any legal restriction.

Send a correction request through the account support path and name the field that is inaccurate. Include the registered phone details and, for a wallet matter, the relevant transaction reference. We check the request against the account record before applying a correction.

We retain account, payment reference and support records for the period needed for account access, security, dispute handling and applicable legal duties. The Privacy Policy describes the retention purpose for each category. When a period ends, records are deleted or handled as the policy states.

You may request deletion where local law permits. Submit the request through the account support path with your registered phone details. We first check ownership, then explain which records can be removed and which must remain temporarily for security, dispute handling or legal duties.

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